The Indian Railway Catering and Tourism Corporation (IRCTC) has implemented a major crackdown on fraudulent activity within its ticket booking ecosystem. The corporation has deactivated over three crore suspicious user IDs that were identified as potentially involved in malpractice. In a parallel verification drive, an additional six crore user accounts have been authenticated to strengthen the platform’s security and reliability for genuine customers.
Alongside its efforts to secure the booking platform, IRCTC has significantly expanded its technological oversight of onboard food services. A comprehensive AI-powered kitchen monitoring system is now fully operational, covering a vast network of 800 railway kitchens nationwide. This system relies on a sophisticated array of 2,394 cameras to provide continuous surveillance.
The artificial intelligence is trained to automatically detect nine different categories of hygiene and safety violations during food preparation and handling. This proactive monitoring is designed to ensure consistently high food quality and adherence to sanitation standards. The initiative directly benefits millions of passengers who rely on catering services during their rail journeys across India.
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